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Shipping, Return, And Privacy Policies

Thanks you so much for your business. Customer satisfaction is our priority. We take pride in providing only high quality products in perfect condition and we ship with reliable carriers.

 

SHIPPING POLICY

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  • We offer free domestic shipping on all orders. Does not include expedited shipping.

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  • Orders are processed and shipped within 2 business days of purchase and tracking will be emailed to the customer.​

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RETURN POLICY

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  • Regular Returns: Products in original unused new condition can be returned within 14 days of delivery. Return shipping will be paid by the customer. Full refund will be gladly issued once the returned product arrives at our warehouse. Please, get a return approval before mailing back your product so that we are aware of your shipment.

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  • Defective Product Returns: Defective products can be returned at no charge within 14 days of delivery with approval. Each case will be handled uniquely and resolved with the utmost customer satisfaction.

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  • Damaged In Transit Returns: Products that are damaged in transit may require that we file a claim with the carrier since most shipments are insured up to $100.

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PRIVACY POLICY

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Data privacy laws and regulations require us to inform our site visitors that we are using cookies.  Please see the cookie banner on our site.

For more information on cookies, visit the All About Cookies website at www.allaboutcookies.org. Site visitors will be able to see what cookies are used and how to manage them properly.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If you don’t want us to process your data anymore, please contact us at [info@Happytobespecial.com] or send us mail to: [15000 Seventh St. #212-F, Victorville, CA 92395].

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [info@happytobespecial.com] or send us mail to: [15000 Seventh St. #212-F, Victorville, CA 92395].

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